Update corona 28 april 2021
On 19 April Crescendo CVO starts again in code red. The corona measures at the CVO do not change. We will remain in code red until further notice. Classes will continue in the same way for the 'Easter break' and the Easter holidays.
Crescendo CVO will follow up on the corona update day by day. Stay informed via this website.
Thank you for your flexibility, help reduce the risk of infection and keep your spirits up.
1. Still pandemic code red in Crescendo CVO.
The approach to classes (distance learning, face-to-face learning or a combination of both) remains unchanged until the Easter holidays.
All precautionary measures (face mask, disinfecting hands, 1.5 metre distance, ...) also remain valid. We care about everyone's safety. Wearing a face mask is compulsory everywhere on the campus, even if you can keep a sufficient distance (one and a half metres). Scarves, neck warmers and bandanas may not be used as an alternative to face masks.
We ask you to put on your face mask not only on campus but also in the area around the campus.
2. Mandatory quarantine after stay in orange or red zone.
Have you been in an orange or red zone outside Belgium? Then you are obliged to have yourself tested for corona twice: on day 1 and on day 10 after your return. Between these two testing times you are obliged to go into quarantine.
What are orange or red zones? The list can be found on the website of the Ministry of Foreign Affairs. You will also find the Passenger Localisation Form (PLF): https://travel.info-coronavirus.be/public-health-passenger-locator-form
More info: https://www.info-coronavirus.be/en
3. When have you had risk contact? When...
- for more than 15 minutes (e.g. in a conversation), you have been within a distance of <1.5m ("face to face") of someone who may have been infected.
- for more than 15 minutes, you have been in the same room/closed environment with a COVID-19 patient. This could be as a housemate, a classmate, a colleague at work or even as a close neighbour.
- you have had direct physical contact with a COVID-19 patient.
- you have travelled together with a COVID-19 patient, in any means of transport, sitting within two seats (in any direction) of the COVID-19 patient.
4. Are you developing symptoms of covid-19?
Then go to your GP to have yourself tested.
What to do if you have confirmed or suspected COVID-19? (pdf)
5. What safety measures are already in place on all our campuses?
In order to protect students and teachers as much as possible ...
- wearing a face mask throughout the campus is compulsory even if you can keep sufficient distance (one and a half metres). Scarves, neck warmers and bandanas may not be used as an alternative to face masks.
- there will be a maximum of 10 students per class in face-to-face learning.
- students will be given a fixed place in the classroom
- the classroom doors will only be opened at the start of the class.
- during the breaks students will stay within their class bubble. Class groups will take their breaks at different times so that fewer people will walk through the buildings at the same time, thus decreasing the chances of physical contact .
- windows and doors will remain open for extra airing and ventilation. Good ventilation helps us in the fight against the virus. That is why it is better to be well ventilated than comfortably warm.
- all students will leave the classroom during the break and preferably go outside.
- the sinks will only have paper towels to throw away after use.
- arrows on the floor indicate the correct direction of one-way traffic.
- the obligatory use of hand sanitiser at the entrances and exits of the campus will guarantee the required hand hygiene.
- You can visit the administration office by appointment only. You will find the telephone numbers and email addresses on the campus pages of the website. Please come to the appointment on your own. This is how we keep the number of contacts as small as possible. So leave your housemates or your friend at home.
- people who do not necessarily need to be on campus (they are called 'non essential third parties') will not be admitted.
- all employees will always wear a face mask, even if there is a plexi wall at the counter.
- the classrooms provide disinfecting spray with wipes to clean the computer and other equipment after use.
6. How do I get to the campus safely?
- Keep 1.5 metres distance between you and others!
- Bring your own face mask and wear it at all times, even in the classroom and even if you keep your distance. Without a face mask you will not be granted access to the campus. Only if you have a medical reason (disorder) you can temporarily take off your face mask.
- Dress warm enough. The windows are often open to ventilate. The windows are often open to ventilate. This makes it chilly in your classroom.
- A face shield is not prohibited but does not replace the face mask. If you wear a face shield, a face mask remains compulsory.
- Touch your face as little as possible with your hands. Avoid shaking hands or kisses. Greet each other with a wave or an elbow.
- Cough or sneeze in a paper handkerchief or in the inside of your elbow.
- Use paper handkerchiefs and throw them away in a closeable bin.
- Stay at home if you are ill.
- Touch your face as little as possible with your hands.
- Avoid shaking hands.
- Avoid close contact with sick people.
- Use your own writing utensils. Preferably use your own laptop if possible.
- Wash your hands regularly and thoroughly (40-60 sec.) with soap and water.
- Stay at home if you are ill or not feeling well. If you should get ill during class then go home and see your doctor immediately.
7. When to wash or disinfect hands?
- Before going to the CVO.
- On arrival at the CVO.
- When entering the classroom.
- After visiting the toilet.
- Before and after meals
- Before leaving the CVO.
- After coughing, snorting, sneezing.
- After operating machines during the shop classes.
- When your hands are visibly dirty.
8. Will I get my enrolment fee back if the classes have not taken place because of corona?
No, says the government, you pay for the number of course hours, not for the number of classes you take. The cancellation of a class therefore has no effect on the enrolment fee.
A CVO cannot and may not even refund the enrolment fee because the money is owed to the government and not to the CVO. The CVO does collect the enrolment fee, but then transfers it to the Flemish Government.
If the CVO itself cancels a course before it starts or before the registration moment (when one third of the number of course hours has passed), then the government does not finance that course. Consequently, the CVO does not have to transfer the enrolment fees to the government. Only in that case can the CVO refund the enrolment fee collected to the student.
Have any costs been charged for consumables? Those the CVO can reimburse if there has been no class.
The Permanent Advisory Committee on Non- Compulsory Education of the GO recently confirmed this regulation on 15 May 2020 (Source: https://pro.g-o.be/faq/570).
Crescendo CVO can understand that you may have questions or complaints about these regulations during this corona period. In that case, you can contact the Flemish Ombuds Service. You can find the contact details here.
9. I would like to cancel my enrolment. Can I get my enrolment fee back?
If you want to cancel, you have to do so before the 3rd class moment. Only then will you get your enrolment fee back. To cancel, please contact the administration office of the location where you are taking classes.
10. Need more information?
Would you like more concrete information about the content of the training course or the teaching moments of the module you are starting? Then please go to the training page on the website.
Still can't find what you're looking for? Then you can go to the student administration of the campus where you would be taking classes. Please call or e-mail for information or for an appointment.
Would you like more general information about corona and education? Please go to https://www.info-coronavirus.be/en